At JayeeVagmi, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we’re here to help.

1. Return Eligibility

You may request a return under the following conditions:

  • The item is unused, unwashed, and in its original condition
  • The product is returned with original packaging, tags, and invoice
  • The return request is made within 7 days of delivery

Returns will not be accepted if:

  • The product has been used, damaged, or altered by the customer
  • The return request is made after the allowed return period
  • Items marked as “Final Sale” or “Non-returnable”

2. Return Process

To initiate a return:

  1. Contact our support team with your order details
  2. Share product images (if damaged/defective)
  3. Once approved, you will receive return instructions

Customers may be required to ship the product back or request a pickup (if available).

3. Refund Policy

  • Refunds are processed after inspection of the returned item
  • Once approved, refunds will be issued to the original payment method
  • Refund processing time: 5–10 business days

In case of Cash on Delivery (COD) orders, refunds will be issued via bank transfer or wallet.

4. Replacement Policy

You are eligible for a replacement if:

  • You received a defective or damaged product
  • You received the wrong item

Replacement requests must be made within 48 hours of delivery with proper proof (images/videos).

5. Cancellation Policy

  • Orders can be canceled before they are shipped
  • Once shipped, orders cannot be canceled but may be returned as per the return policy

6. Non-Refundable Charges

  • Shipping charges are non-refundable (unless the error is from our side)
  • COD charges (if applicable) are non-refundable

7. Late or Missing Refunds

If you haven’t received your refund:

  • Check your bank account again
  • Contact your bank or payment provider
  • If the issue persists, contact us for assistance

8. Contact Us

For returns, refunds, or queries, contact us at: